Working with C.R.O.S.S. Culture…

… provides our clients many benefits such as reduced misunderstandings and sources of frustration, awareness of cultural diversity as a competitive advantage, cost savings due to reduced friction, positive and effective relationships, and also increased performance.

We offer…

This non-country specific group training offers an impression of cultural variety, which can be found in our global private and working environment. We use critical incidents and simulations to provide our clients the opportunity to see how their point of view could be viewed differently in another culture. This training helps our clients to become more sensitive, more open and to interact without prejudice with different cultures.
This training is targeted at those, who occasionally work abroad, clients who have contact with foreign business partners, new entrants and also students who study abroad.

This country specific training prepares our clients for a long-term stay working and living in Brazil, China, Germany and Spain. Our work is based on scientific research (for example with work done by G. Hofstede and C. Oberg). Our trainings are value and norm oriented. We work with stereotypes and prejudices in order to make the differences tangible. Our clients will learn -based on practical observations- to identify cultural differences, for example misunderstandings, stereotypes or different cultural backgrounds. To deal with culture shocks -which can be part of every expatriation- will also be part of the training. We use simulations and critical incidents to recognize, understand and to see how we could act with the differences between the home culture and the guest culture. We will provide an overview of the communication style in the new culture. We will give an overview of basics and facts for example history and economic and religion of the new country. In addition we offer our customers special expatriate training for family members. We recommend this training because it is useful to sensitize family members. If their family members are happy in the guest culture the working party will find it is less stressful and thus be more successful. Most often, the move is more difficult for non-working family members since, they have to live in a completely new area, without well-defined structure that a job can provide. We offer special on site service – First Aid in case of culture shock. Further we offer re-entry training. This training is intended for clients that come back to their home culture after many years abroad. The psychological problems associated with this step are very often underestimated. After some years things have also changed in the former home environment, which leads to additional problems, that people are usually unprepared

This one to one coaching is individually designed and intended for clients who would like to expand and to develop their intercultural competences and to become even more successful and satisfied in their professional and private lives abroad.

The role of the coach in a coaching is to accompany clients on their personally chosen solution, to treat them empathetically and without judgment. The coach helps the client to sort his problems, find solutions and develop access to his own resources and then use them sensibly and successfully. The coach does not take any decisions from the client or releases him from responsibility for his own actions. In coaching, the coach uses, among other things, special questioning techniques and exercises. Coaching is always carried out individually and according to the needs of the clients. Coaching may take 1-2 hours. Some clients only want support once or over a longer period due to a problematic phase of life abroad. Coaching is a professional tool for working specifically on problems, difficult decisions or goals, when clients work and live abroad. Coaching is a tool to help people help themselves. Coaching is not advice or psychotherapy.

Companies that have trouble integrating new subsidiaries abroad, acquiring new companies or working in multicultural teams can address their problems and obtain purposeful solutions.

Being top in your profession is not sufficient anymore but good manners and behaviour are essential for excellent and long-lasting business and private relationships in every country.
Cross Cultural can help you to find a clear path through social and professional minefields, showing you the do´s and don´ts for Brazil, China, Germany and Spain.